Welcome to Magic Shelf (“Magic Shelf”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, online store, and any related services (collectively, the “Site” or “Services”).
By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our Site or purchase our products.
1. About Magic Shelf
Magic Shelf is a hair selling business based in Quebec, Canada. We sell premium hair products, extensions, and related accessories (the “Products”) to customers in Canada, the United States, and select international locations.
2. Eligibility
By using our Site or purchasing Products, you confirm that:
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You are at least the age of majority in your province, state, or country of residence;
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You have the legal capacity to enter into a binding agreement; and
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You are using the Site for personal or business purposes that comply with applicable law.
3. Changes to These Terms
We may update or modify these Terms from time to time. Changes take effect when posted. Your continued use of the Site after changes are posted means you accept the revised Terms.
4. Account Registration & Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
5. Product Information & Availability
We strive for accuracy, but please note:
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Wig and hair colors may appear differently depending on your screen settings.
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All product descriptions and prices are subject to change without notice.
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We reserve the right to limit quantities or discontinue any Product at any time.
6. Orders, Acceptance & Cancellations
Your order is considered accepted when we charge your payment method or ship the Products. We may refuse or cancel any order for reasons including stock issues, pricing errors, or suspicion of unauthorized activity.
7. Pricing, Taxes & Currency
All prices are typically listed in CAD, unless otherwise stated. Applicable sales taxes (GST/HST/QST) will be calculated at checkout based on your shipping address.
8. Payment
By providing payment information, you authorize us (or our third-party processor) to charge the full amount of your order.
9. Shipping, Delivery & Risk of Loss
Once we hand over your package to the carrier, risk of loss transfers to you, subject to applicable consumer protection laws. Please refer to our full Shipping Policy for delivery estimates and details.
10. Returns, Refunds & Exchanges
Due to the nature of hair products and hygiene safety, specific conditions apply to returns. Please consult our Return & Refund Policy on the Site for eligibility, procedures, and exclusions regarding hair extensions and wigs.
11. User Content
By submitting reviews or photos, you grant Magic Shelf a non-exclusive, royalty-free, perpetual license to use that content for marketing or other lawful purposes.
12. Intellectual Property
All content on the Site, including text, graphics, logos, and product designs, is the property of Magic Shelf and is protected by copyright and trademark laws.
13. Limitation of Liability
To the maximum extent permitted by law, Magic Shelf shall not be liable for any indirect or consequential damages. Our total liability shall not exceed the amount you paid for the Product giving rise to the claim.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of Quebec, Canada. You agree that any legal action shall be brought exclusively in the courts located in Quebec, Canada.
15. Contact Us
If you have any questions about our terms and conditions, please reach out to our support team:
Email: [email protected]
Phone: +1 (438) 467-1026
Address: 2A Rue Lalonde
Ste-Anne-de-Bellevue, QC H9X 1Z9
Canada