Magic Shelf (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our hair products, or interact with us.
We are a hair selling business based in Quebec, Canada. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation.
1. Information We Collect
We collect information to provide you with the best shopping experience:
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Personal Details: Name, email, phone number, and shipping/billing addresses.
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Order History: Details of the hair extensions, wigs, or accessories you purchase.
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Payment Info: We do not store full credit card details. Payments are handled securely by our third-party processors.
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Device Data: IP address, browser type, and how you use our site (via cookies).
2. How We Use Your Information
We use your data for the following:
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Fulfilling and shipping your orders.
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Communicating order updates or responding to your support requests.
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Sending newsletters or promotions (only if you opt-in).
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Improving our website security and performance.
3. How We Share Your Information
We do not sell your personal information. We only share data with trusted partners necessary to run our business, such as:
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E-commerce platforms (to host our store).
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Payment processors (to securely handle transactions).
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Shipping carriers (to deliver your hair).
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Marketing tools (to send authorized emails).
4. Cookies
We use cookies to keep you logged in, remember your cart items, and understand site traffic. You can disable cookies in your browser settings, though some site features may stop working.
5. Data Retention & Security
We retain your info only as long as necessary for tax, legal, or business purposes. We use industry-standard security measures (like SSL encryption) to protect your data during transmission. However, no internet transmission is 100% secure.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate data.
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Unsubscribe from marketing emails at any time using the “unsubscribe” link.
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Request the deletion of your data (subject to legal retention requirements).
7. International Transfers
As we use global service providers, your data may be processed outside of Canada (such as in the U.S.). By using our site, you acknowledge these international transfers.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to our support team:
Email: [email protected]
Phone: +1 (438) 467-1026
Address: 2A Rue Lalonde
Ste-Anne-de-Bellevue, QC H9X 1Z9
Canada